Shipping and Delivery Policy for PublicityData.com
At PublicityData.com, we provide web hosting and digital services that are delivered electronically. This means there are no physical products to be shipped. Below is our comprehensive Shipping and Delivery Policy for your reference.
1. Digital Service Delivery
- All our services, including web hosting plans, domain registrations, and add-ons, are delivered digitally.
- Upon successful payment, account credentials and service activation details will be sent to the email address provided during signup.
- Delivery is instant or may take up to 24 hours depending on the verification process.
2. Email Delivery
- Primary Mode of Delivery: All hosting and account details, including login credentials, invoices, and service notifications, will be sent via email.
- Ensure that you provide a valid and frequently monitored email address during registration.
- If you do not receive an email within the specified time, please check your spam or junk folder before contacting our support team.
3. Activation Timeframes
- Shared Hosting Plans: Activated immediately upon successful payment.
- VPS Hosting Plans: May require up to 2-4 hours for provisioning and setup.
- Dedicated Servers: May take 24-48 hours for deployment, depending on hardware availability and customization requirements.
- Domain Registrations and Transfers: Domains are typically processed within 24 hours, subject to registry approval.
4. Service Access
Once your hosting service is activated:
- You will receive an email containing your login details for the client area and hosting control panel.
- Services can be accessed through our online portal using the credentials provided.
5. Verification Requirements
To ensure the security of your account:
- Additional verification may be required for certain orders, especially high-value purchases or those flagged by our payment gateway.
- In such cases, delivery of services may be delayed until the verification process is complete.
6. Support for Delivery Issues
If you experience any delays or issues with the activation of your services, please contact our support team for assistance:
- Email: support@publicitydata.com
- Live Chat: Available 24/7 on our website.
- Phone: Contact details provided in the support section.
7. Updates and Notifications
- Customers will be notified of any delays or updates regarding the delivery of their services.
- All updates will be communicated via email or through the client area.
8. No Physical Shipping
As PublicityData.com only deals with digital services, there are no physical shipping charges or timelines applicable.
For any questions or concerns regarding our Shipping and Delivery Policy, feel free to contact our support team. We are committed to ensuring a smooth and efficient service delivery experience.